Returns & Exchanges
At Lockhart's Authentic Grooming Co, we stand behind the quality of our pomades and grooming essentials. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on most products.
Submit a Request
Contact our support team with your order number and the reason for your return to receive an authorization code.
Pack Your Items
Securely package the product in its original container, ensuring it is at least 75% full and protected for transit.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized postal service location.
Receive Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing